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1

Saw there reviews and thought they were a fair and genuine shop. Scammers, Called them and asked for a price to change a pin in my actuator. They said they don’t replace the pin. They have to replace the whole actuator. Ok. Then is gives me 3 hours of labor for a job that requires literally 10 minutes and triples the price of the part. Total price he gave me over $700 for a job less than $50-100. Please be careful when getting estimates for them. They seem very deceitful and would definitely try to cheat you out of your hard earner money. 🚨🚨🚨

HI Lakhvir, thanks for taking the time to review your phone conversation with me (Charlie). I wanted to take a minute to reply to this review. In short it is inaccurate at best. Lakhvir called for an estimate to replace the fixing bow on his exhaust valve actuator. That is not a service we offer as we have found it is not a long lasting repair. As a shop that prides itself on the quality of our work we are not willing to take shortcuts, or perform the "easy" but not correct long term fix. I (Charlie) qouted Lakhvir for a exhaust flap actuator replacement. That job is 2 hours labor with $170 in parts cost. Total for that is $530 (including tax/shop supplies would be under $600—which is the number I quoted, not $700 as Lakhvir states). At the end of the day we are happy to not have Mr. Singh as a client as we do not feel that he would value the quality, upfront repairs that we strive to provide.

- J & F Motors Ltd
1

Saw there reviews and thought they were a fair and genuine shop. Scammers, Called them and asked for a price to change a pin in my actuator. They said they don’t replace the pin. They have to replace the whole actuator. Ok. Then is gives me 3 hours of labor for a job that requires literally 10 minutes and triples the price of the part. Total price he gave me over $700 for a job less than $50-100. Please be careful when getting estimates for them. They seem very deceitful and would definitely try to cheat you out of your hard earner money. 🚨🚨🚨. Here is the link to a youtube video https://youtu.be/DqPYCLomSjY?si=m7zDCQOlpdSVpzOs about same problem i am facing and time and labor requires to fix the problem. It is not two hours as you stated and it took me literally 10-15 mins to fix it myself even when you replace the actuator itself it takes the same time You guys take advantage of people of lack knowledge about cars. Please don’t try to come out all righteous.

HI Lakhvir, thanks for taking the time to review your phone conversation with me (Charlie). I wanted to take a minute to reply to this review. In short it is inaccurate at best. Lakhvir called for an estimate to replace the fixing bow on his exhaust valve actuator. That is not a service we offer as we have found it is not a long lasting repair. As a shop that prides itself on the quality of our work we are not willing to take shortcuts, or perform the "easy" but not correct long term fix. I (Charlie) qouted Lakhvir for a exhaust flap actuator replacement. That job is 2 hours labor with $170 in parts cost. Total for that is $530 (including tax/shop supplies would be under $600—which is the number I quoted, not $700 as Lakhvir states). At the end of the day we are happy to not have Mr. Singh as a client as we do not feel that he would value the quality, upfront repairs that we strive to provide.

- J & F Motors Ltd
5

Honest, professional, and kind service. What else is there to say?

Thanks for taking the time to review. Short sweet and to the point! We appreciate it

- J & F Motors Ltd
5

J&F has taken good care of our BMWs and Volvos for years. They are very good at what they do and at a fair price. We highly recommend them.

Happy to be of service Chris. Always good to see you. Merry Christmas!

- J & F Motors Ltd
5

I take my bmw here any time I have issues with it. Always trust them to tell me what’s wrong and suggest any other work the car needs done. I recently brought my car in for an engine malfunction but also requested a state inspection and emissions test. Even though they do not offer these services they were still willing to take it to another a place that did and get those done for me. Highly recommend this place.

Hi Manny, we try our best to take care of the inspections when we can. Sometimes we don't have the manpower but for the most part we get it done. Thanks for taking the time to review.

- J & F Motors Ltd
5

Charles took care of my car. Very professional

Thanks for the review, happy I and the J and F team could help!

- J & F Motors Ltd
5

I've been in twice, and these guys really are nice to work with. They get the job done and are communicative and honest. I prefer this shop to my local dealership hands down.

Happy to hear it Melissa. we appreciate the review!

- J & F Motors Ltd
5

Fully trust them with my car!

5

Great customer service. I'll be back soon.

'thanks Monica. Happy to hear it!

- J & F Motors Ltd
5

J&F motors is one of those repair shops that actually cares about getting it right. They work on both our Volvo and VW, and are great about getting to the root cause of any problems and fixing them. In the one time they didn't, they repaired the problem for free. We never take our cars anywhere else.

Thanks for the kind words Jonathan, we do strive to do it right every time, but even we can mess up. The truly exceptional businesses are the ones that respond properly. Thanks for the vote of confidence!

- J & F Motors Ltd
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