My wife and I have been J&F customers for nearly 40 years. We have uniformly been entirely satisfied with their work. Communication with them is direct and honest. They have been accommodating to our scheduling and other needs. Our repairs and maintenance have always been completed on time and as promised. Greg, Mike, and Charlie have always treated us like much more than just customers. In short, if you live in or near Arlington, Alexandria and Fairfax, and have a BMW in need of service or repair, J&F is the place to go, period.