Arlington Auto Repair

Customer service was great.

Been bringing my e46 here since its first, post factory warranty service was needed (so, since 2005?). Really friendly, conscientious staff that do a good job of making you feel like more than just a random face or just a wallet.

Great experience, very knowledgeable and trustworthy. I came in with a very difficult problem to diagnose after trying several other places with no luck. They not only found the problem, but also found out that there was an extended warranty on the piece due to manufacturer error, and sent me to the dealer to get it replaced for free for nothing more than the inspection fee. Great guys all around! Edit: Just updating to add that two years on, this is still the only place I trust with my aging Mini Cooper. ☺️Though BMW prices can be steep, they always work so hard to get it done as efficiently as possible. If they say something needs doing, you can trust them 100%. Couldn't meet a nicer team.

Great so far, the drop off and greeting from all of the staff I came in contact with was warm and friendly, they make you feel welcomed immediately. That goes a long way in my book. So stay tuned for my comments bon the finished product 🤔