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5

Your review is super important to us. Thank you for taking the time to leave it!

- J & F Motors Ltd
5

Thank you Chris! Good luck selling the E30. If we get any leads we will let you know.

- J & F Motors Ltd
5

Very professional and thorough. I brought my 2016 BMW X6 in for new front brakes. Ended up being the rear brakes. As always they did a thorough analysis by liking at the brakes. Informed me that I had some time before the front brakes were due. Charlie is always friendly and this time Skylar was happy to take me to Shirlington while I waited. They were right on time, less than 3 hours. I really don’t know why anyone whose car is past warranty would take it to the dealer. I have really appreciated the work they do, even during the pandemic when I am sure it was hard to stay open. I truly believe doing business here has made me enjoy my X6 even more. Highly recommend to others. Service: Brakes

Thank you for your business. We look forward to taking care of your vehicles needs.

- J & F Motors Ltd
1

All I can say, is that honesty is the best policy. Service: Brakes

Mr. Griffith, As per our last conversation I was hoping you would bring your vehicle back so we could look at the brakes together. To see how we measured the brake pad thickness at 2.5mm on the most worn front brake pad & 3mm on the most worn rear brake pad. I suspect the dealer ship is just looking at the service menu. Which relies on the brake pad sensor. There is only one sensor for the front brake pads but there is four pads on the front brakes. So if they did not physically measure the thickness. They may have missed the most worn brake pads. The rear brakes also have the same set up with only one brake sensor. Please feel free to reach out to us at anytime. We would love to resolve this is issue. New pads have a standard thickness of about 10 Millimeters , and the minimum pad thickness to retain safe braking ability is about 1.5 millimeters, but that doesn't mean you should wait until then—pads should be replaced at around the 3-millimeters mark.

- J & F Motors Ltd
5

I have used J&F for decades. I had a front end vibration in my 2001 X5. J&F diagnosed the problem as a worn control arm and replaced it. They have maintained all my BMWs. I recommend them highly Service: Steering/Suspension

Thanks Ed, It's our pleasure and thank you for the loyalty. Greg

- J & F Motors Ltd
5

Excellent service! Always taking good care of my car. Love the shuttle service too. Services: Air conditioning, A/c installation & repair, Brakes, General repairs & maintenance

Thank you for letting us work on your car Ronda. It is always nice to see you.

- J & F Motors Ltd
5

Excellent customer service. Spent lots of time explaining and counseling on needed repairs. Would return in a heartbeat. Services: Oil change, General repairs & maintenance

Thank you Holly, Was our pleasure to help and hopefully guide you in the best decision for you on the repairs. Greg

- J & F Motors Ltd
5

J & F Motors is a class act. They have great customer service. They are very knowledgeable, much more knowledgeable than our BMW dealer. Great group of guys. I would highly recommend ! Services: Oil change, Brakes

Thank you Lauren. I appreciate the review. Myself and my guys strive to do our very best as well as stand behind our qork. Greg

- J & F Motors Ltd
5

Best place around to get your BMW serviced. Took the time to walk through must do issues versus nice to do. Got the work done on time and on estimate. Will be my go to shop from now on. Service: General repairs & maintenance

Thank you Stephen. Very much appreciate the review. Any needs in the future don't hesitate to give me a call. Greg

- J & F Motors Ltd
5

FIVE STARS! I started using these guys after I received a $600 oil change bill from Porsche. I know right?? $600!!! Anyways, the interaction with them was top notch and I am very impressed with Charlie and everyone that I have interacted with there...even the dog. Just recently I had some leaking showing up on the passenger side. They took all day to test it out and couldn’t find anything. Charlie said, ‘I wish I could sell you something, but we didn’t find anything’. They didn’t even charge me for the time. They got my loyalty for life. I’ve owned many BMWs and this is my first Porsche, and I find they are knowledgeable, professional, and fair. I very rarely write reviews, except when there is terrible service. I feel the duty to let everyone know! Ya know?! This isn’t the case here, these guys are the real deal, and if you are looking for a trustworthy mechanic, go see J&F, and tell them Haywood sent ya! Service: General repairs & maintenance

Hi Haywood, happy that we could show you the light in terms of dealership alternatives. Keep us posted on the water--

- J & F Motors Ltd
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