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5

J&F is the best auto repair place I have ever used. They are responsive, very capable and keep me updated on the repair progress. It is difficult to find friendly and response service businesses these days, but J&F has maintained their great service tradition in a post-Covid world. Dale Klein

5

Also professional and excellent service. Their knowledge base of BMW vehicles is second to none and the attention to detail results in a superior experience for the service of my BMW autos every time

5

ABSOLUTELY AMAZING! I went in for issue with my AC and Charlie was wonderful. Communication was great and they took care of the problem and had the car back to me in 24 hours. The cost was also very reasonable and I was very happy with my experience. I'll definitely go back for any other services. They even texted me afterwards to make sure everything was up to par. If you're looking for a small reliable independent shop with top notch customer service and honest pricing, look no further! HIGHLY RECOMMENDED!

5

J&F is great. Honest people and I've had great experiences with them the two times I brought my BMW in. They do great work. Charlie is awesome. Highly recommend.

5

As always, they figured out and solved the issue with the car.

5

J&F is simply fantastic. After researching how to fix my convertible top and watching a few YouTube videos, I tried to replace all of my leaking actuators. All was going great until the last pin on the last actuator. I reached out to Klaus at Top Hydraulics who sold the actuators, and he patiently helped me with some ideas for getting a stuck pin unstuck. Nothing worked, so he suggested reaching out to Charlie at J&F who he had the highest regard for. Charlie explained that they don't typically work on convertible tops but immediately offered to help on this last pin when he heard the predicament. The mechanic, I believe it was Wayne, troubleshot the issue with expert skill and installed the actuator. Problem solved. I was not even an established customer, so imagine how well they treat established customers. Will be back.

5

I've been here many times (I have an older car). They are always willing to work with me to solve the problem unlike the dealership who has sent me away saying there's nothing wrong. I have never felt brushed off or like I was just another customer for their schedule. The staff here are wonderful. One great example I can provide...it may seem minor but it meant a lot to me... is that they were willing to ride along with me to listen to the sound I was hearing in order to fix the problem. They are very friendly and professional and are reasonably priced. I will longer be taking my car to the dealership. 10 out of 10, highly recommend.

5

Fit me in with a couple days notice before an important road trip. Labor and parts seemed fair. Management communicated clearly and was very courteous.

5

5

I have an old beater Mercedes and I love it. Greg and the team at J&F keep it very nice and at a fair price. If you want an honest guy and a great price without sacrificing, this is the place. Definitely highly recommended!!

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