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Charlie and the other staff were great. Making the appointment was easy. The car was ready as promised. I have confidence in their work and their information, and am glad I found them to work on my BMW 528i.
We appreciate the five star review. Let us know if we can be of service in the future. Enjoy driving your M3, what a great car.
Thank you for the five star review. We appreciate you trusting us with the care of your Volkswagen Jetta. Look forward to seeing you at the next scheduled service.
J&F - one of the best in Northern VA! Charlie and Greg are always very responsive to calls and emails. I feel confident that my car is being treated well and trust that I am going to get exactly what I am paying for and more!
This is my 3rd time here and as always it has been an easy experience. Service advisors are all laid back and very well informed on German engineering and what maintenance it entails. This is my 5th BMW I have owned and I know maintenance is always key for them. My recommendation is to take your BMW here because they will walk you through what your vehicle needs or things to look out for in the future. Quality work performed here and I’ve always had a good experience. They will take care of you and be very reasonable. They even took my car down to get inspected. Much appreciated!
Great communication and fixed using quality parts from original manufacturer.
This was my first experiment with J&F, after a very expensive previous visit to a BMW dealer for service. They were timely and thorough. I will return.
The crew at J and F does a terrific job! All professionals, knowledgeable and trustworthy.